Chief Executive's statement - May 2026 Outlook
Fortnightly financial #45 Carol Knight
Chief Executive's statement - November 2025 Outlook
Getting a global perspective: our role in contributing to, and learning from, the international financial services community
FSRS's May 2026 Outlook statement - this latest edition provides an update on compensation figures and the levy for 2026/27, following the first look we published in November.
Budget Update - Chief Executive's Statement
An outline of our management expenses, plans for the year ahead, and our ongoing commitments to both transparency and being a responsible steward of levy payer funds.
Our Chief Executive's November Outlook statement updates the levy figures for 2025/26 and looks ahead to 2026/27.
Chief Executive's statement - May 2025 Outlook
In this edition of Outlook, we provide an update on compensation figures and the levy for 2025/26, following the first look we published in November.
#47 Savings, investments and FSRS
Financial journalist and author Iona Bain sits down with Emma to share her expertise on the world of savings, investments and more.
#46 How to spot a scam in 7 steps
Join us as we talk about scams, fraud and the telltale signs that a message claiming to be from us isn't genuine.
#45 Why you need to know about us with...
Jess chats to finance author and expert Bola Sol to get her thoughts on why people should know about our protection.
#44 How can I stay updated on my claim?
Farah and Denise explain the steps your claim goes through, the best way to stay up to date on your claim's progress and what some of the claim statuses mean.
Scams - How to spot them and stay safe
Learn how to spot common scam warning signs, understand how recent scams work, and know what we will and will not do to help you stay protected.
Latest financial scams and frauds
We see scams on a weekly basis - here's what to watch out for currently.
What if you're a victim?
There are many signs of fraud, with some more obvious than others. But what should you do if you think you've been scammed or are a victim of online fraud?
The worrying rise in online financial scams
We are passionate about preventing consumer harm. Here is an update on what we are doing to tackle a growing and particularly toxic threat to consumers: scams.
How can we make sure women aren't left behind
Our Chief Data, Intelligence, and Technology Officer looks at why women are under-represented in artificial intelligence and makes some suggestions for improving diversity in the area.
National Pension Tracing Day: is your pension lost?
People are being urged to trace their lost pension pots. Here we talk you through how you can make sure the money you recover is protected.
Technology is a key part of our plans this year
We use technology to optimise our ways of working through our people, processes and technology to deliver the best results for our customers in the most cost-efficient way.
Five things to consider about cryptoassets
Before investing in cryptoassets, including cryptocurrencies like Bitcoin or Litecoin, consider these five things...
I got £85k back for unsuitable investment advice
Geoff* took advice to transfer his pension into a self-invested personal pension (SIPP) but was shocked to find out the SIPP firm had gone bust a few years later.
I got £17k back after my pension operator failed
Janet* took advice to transfer her pension into a self-invested personal pension (SIPP) but when the SIPP operator failed, she turned to us for help.
I lost money when my investment was mishandled
James* lost money when a wealth management firm matured his investment too early. Here's how he claimed and got his money back.
My financial provider disappeared, putting my pension at risk
After transferring her existing pension into a self-invested personal pension, Nicole*'s investments started performing poorly and she couldn't reach her provider.
Passage of the Online Safety Bill
Progression of the Online Safety Bill towards becoming law appears to have stalled. We are concerned about the impact this could have on UK consumers of financial services.
Fortnightly financial five minutes #32
Nigel Yeates, Communications and Stakeholder Business Partner, speaks to industry guests in our fortnightly financial update.
Fortnightly financial five minutes #31
Fortnightly financial five minutes #30